Privacy Policy
Last updated: July 2026
Information we collect
When you submit the listing review form we collect the details you provide: property address, your first selling attempt, timeline, your name, phone number, email address, preferred contact method, and any notes you add. We also record basic technical information such as the page you submitted from and marketing source parameters.
How we use it
We use this information to prepare your listing review and to contact you about your property. We do not sell your information.
Contact consent
By submitting, you agree that Sebastian Rivera or a member of the COA Team at eXp Realty may contact you by call, text, or email about your property. Consent is not a condition of purchasing services. Message and data rates may apply. Reply STOP to opt out. See the Privacy Policy.
Text messaging
If you choose text as a contact method, message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance.
Data retention and security
Submissions are stored in a secured database that is not publicly readable. Access is limited to Sebastian Rivera and authorized members of COA Team at eXp Realty. We retain inquiries only as long as needed for the request and applicable recordkeeping requirements.
Your choices
You may request access to, correction of, or deletion of the information you submitted by emailing Srivera@coarealtygroup.com.
Contact
Sebastian Rivera, COA Team at eXp Realty
359 Main St., Suite 207, Haverhill, MA 01832
(978) 994-8669